Terms of Service

Effective Date: Jan 01 2025

This Terms of Service (“Agreement”) is between AfterCut, a division of Crosscut Films, located at 134, 2nd Floor, 19th Cross, 18th Main, JP Nagar 5th Phase, Bangalore – 560078 (“We,” “Us,” or “Our”) and the Client (“You,” “Your”). By availing of our services, you agree to these terms.

1. Definitions

  • Service: The feedback services provided by AfterCut, including PDF feedback reports, marker lists, and video calls.
  • Client: The individual or entity purchasing the Service.
  • Deliverables: All materials provided to the Client, including feedback reports and marker lists.
  • Confidential Information: Any information shared by the Client or AfterCut that is deemed proprietary or sensitive.

2. Services Provided

We offer professional edit feedback services to help filmmakers refine their projects. Our services include:

The Free Assessment is the first step in the process. It helps determine the scope of improvement in post-production and allows us to recommend the most suitable feedback plan for your project.

Overview of the Feedback Service
Our feedback service is designed to provide constructive and detailed critiques of your film or video project. We review the content you submit and offer creative suggestions and technical feedback to improve the overall quality of your project. Our goal is to help you enhance the storytelling, pacing, visual appeal, sound design, and overall effectiveness of your project based on industry standards and best practices.

Scope of Feedback
The feedback we provide will cover, but is not limited to, the following areas of your project:

  • Storytelling and Structure: Analysis of the narrative flow, character development, pacing, and overall structure of the film.
  • Editing and Technical Quality: Detailed feedback on the edit, including cut choices, transitions, rhythm, and continuity. We also assess technical aspects such as color grading, resolution, and frame rate consistency.
  • Sound Design and Audio: Feedback on the audio mix, sound effects, dialogue clarity, and overall sound design.
  • Visual Style and Aesthetics: Suggestions regarding cinematography, shot composition, lighting, color grading, and visual coherence.
  • Creative Suggestions: Insights into creative decisions that could enhance the project, including potential improvements to scenes, character motivations, or visual storytelling.

Levels of Feedback
We offer three levels of feedback, each tailored to meet the specific needs of your project:

  • Sync: A high-level review focusing on major issues and broad suggestions for improvement. This is ideal for early drafts or rough cuts, highlighting key areas for development.
  • Balance: A more in-depth critique, including detailed notes on individual scenes, specific technical aspects, and creative recommendations. Suitable for projects that are closer to a final cut.
  • Perfect: Our most thorough review, which includes an extensive analysis of all aspects of the film, with timecode references, scene-by-scene breakdowns, and creative brainstorming to address any challenges or areas for improvement. This level of feedback is for near-final versions of the project.

Delivery of Feedback
Feedback will be delivered in the following formats:

  1. PDF Feedback Reports: Comprehensive reports with actionable insights covering editing, sound, pacing, and other post-production elements.
  2. Marker Lists: CSV/XML files with feedback points for direct integration into editing software like Adobe Premiere, Avid, and Final Cut Pro.
  3. Feedback Discussion: A 2-hour video call to discuss, clarify, and address feedback.

Turnaround Time
The typical turnaround time for providing feedback is 2 to 3 business days, barring public holidays and Sundays. If any delays are anticipated, we will notify you and provide an updated delivery timeline.

Re-edits
We also offer re-editing services, where we can assist with revising your project based on specific feedback. The details and scope of re-edits will be discussed and agreed upon as per the project requirements.

Exclusions from the Feedback Service
The following are not included in the feedback service:

  • S&P (Standards and Practices) or legal compliance feedback: We provide creative feedback only and do not offer legal, regulatory, or compliance-related advice.

Limitations of Service
While we provide expert feedback based on our years of experience in film editing, we cannot guarantee that the feedback will result in the commercial success or acceptance of your project. The effectiveness of the feedback depends on how it is implemented and the quality of the original material submitted.

3. Pricing and Payment

  • Pricing Plans: The cost depends on the feedback plan you select or is suggested by us based on your project’s requirements.
  • New Cuts: Each new version or cut of the film is treated as a new project and requires a separate service agreement.
  • Payment Terms: Payment must be made upfront in full via the following methods:
    • Bank Transfer (to Crosscut Films).
    • UPI.
    • Credit Card.
  • No installment payments are allowed.

4. Intellectual Property Rights

  • Ownership: AfterCut retains ownership of all deliverables, including feedback reports and marker lists.
  • License: Clients are granted a non-exclusive, non-transferable license to use the deliverables solely for their film project.

5. Limitation of Liability

AfterCut shall not be held liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our Service.
  • The outcome of any changes made to the Client’s project based on our feedback.

Our liability is strictly limited to the amount paid for the Service.

6. Indemnification

The Client agrees to indemnify and hold AfterCut harmless from any claims, damages, or expenses arising from:

  • The Client’s use of our Service.
  • The Client’s breach of this Agreement.

7. Dispute Resolution

  • This Agreement is governed by the laws of Bangalore, India.
  • Any unresolved disputes will be subject to arbitration under applicable laws.

8. Confidentiality

We understand the importance of confidentiality when providing feedback on your project. Any content, materials, footage, scripts, or any other information shared with us during the feedback process will be considered confidential and treated with the highest level of care. This includes but is not limited to:

  • Film footage and video edits
  • Scripts and storyboards
  • Creative concepts, ideas, and intellectual property
  • Any feedback or suggestions provided by us

Non-Disclosure Agreement (NDA)
As a norm, we will share a digitally signed Non-Disclosure Agreement (NDA) with the client to further assure that all shared content and feedback remains confidential. This will ensure that:

  • All information provided by the client will not be disclosed to any third party.
  • Feedback, critiques, and creative suggestions will not be shared outside of the feedback process.
  • Your project and its materials will not be used in any of our promotional work without your prior consent.

Data Security
We employ secure methods to store and transmit all confidential information. All files and project materials will be stored on encrypted devices and/or secure cloud services with restricted access. We do not share your materials with any unauthorized persons.

We will delete all files within 30 days after providing feedback, unless otherwise agreed upon.

Limited Sharing
We will not share your project with any third party without your express permission. Any feedback provided will remain between you and us, with the exception of situations where feedback or revisions are requested or required from you by other collaborators (e.g., co-directors, producers).

We will only use portions of your project for promotional purposes (such as in a portfolio or public demonstration) if you have given us explicit, written consent to do so.

Feedback Confidentiality
All feedback, suggestions, and critiques provided by us will remain confidential. The feedback process is tailored to your project, and we will not share the content of your feedback with other clients or use it as reference for other projects. All notes, timecodes, and creative ideas we provide are meant solely for the improvement of your project and will not be used outside of that scope.

Breach of Confidentiality
Any breach of confidentiality by either party will be treated seriously. If we fail to adhere to the terms of this confidentiality agreement, you have the right to seek legal action, as outlined in the Dispute Resolution section of these terms. Similarly, if you breach confidentiality by disclosing our feedback or project details to unauthorized third parties, we reserve the right to terminate our agreement and seek appropriate remedies.

We prioritize your privacy and ensure that:

  1. Your film is shared only with team members who are bound by NDAs.
  2. Files are password-protected, with expiry links for secure access.
  3. All materials related to the project are permanently deleted after the service is delivered.

9. Entire Agreement

This Agreement constitutes the entire understanding between AfterCut and the Client concerning the Service. It supersedes any prior agreements or understandings, whether written or oral.

10. Contact Information

  • Email: bharath@aftercut.in
  • Phone: +91 9845711039

For inquiries or assistance, please contact us at: